Privacy Policy
Effective Date: 11/03/2025
Orchid Psychiatry and Wellness (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website orchidpsychiatryandwellness.com or use our online services.
By using our website, you agree to the terms of the Privacy policy. If you do not agree, please do not use this site.
Information We Collect
​
-
Personal Information:
-
Information you provide voluntarily, such as:
-
Name
-
Email address
-
Phone number
-
Date of Birth
-
Appointment preferences
-
Messages or inquires sent via contact forms
-
-
-
Health Information (Protected Health Information- PHI)
-
If you use online intake forms, scheduling tools, or patient portals, we may collect limited health information as allowed by law and professional standards.
-
-
Automatically collected information
-
IP Address
-
Browser type and version
-
Device Information
-
Pages visited and time spent on the site
-
Cookies and similar tracking tools
-
How We Use Your Information
​
-
Respond to inquiries and schedule appointments
-
Provide and manage treatment services
-
Sent administrative or appointment-related communications
-
Improve website performance and user experience
-
Comply with legal and regulatory obligations
We DO NOT SELL OR RENT your personal or health information to third parties.
Cookies and Tracking Technologies
​
Our website may use cookies or analytic tools (such as Google Analytics) to understand how visitors use our website. You can adjust your browser settings to refuse cookies, though some features may not function properly.
Sharing and Disclosure of Information
​
We may share your information only in the following cases:
-
With your consent
-
For treatment, payment or healthcare operations, in compliance with HIPAA (if applicable).
-
With trusted service providers, such as web hosting or scheduling platforms, under confidentiality agreements
-
As required by law, such as to comply with a court order or legal obligation
Data Security
​
We implement administrative, technical, and physical safeguards designed to protect your personal and health information. However, no online transmission or storage system can by guaranteed 100% secure.
Your Rights
​
You may have rights to
-
Access, correct or delete your personal data
-
Request a copy of your information
-
Withdraw consent to data processing
-
File a complaint with a data protection authority
Third-Party Links
​
Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites.
Children’s Privacy
​
Our services are intended for individuals 18 years and older. We do not knowingly collect information from children under 13.
Education
​
This website may provide education, but it is not a substitute for medical advice from a licensed medical professional who is familiar with your particular facts and circumstances. The information contained on this website is not intended to diagnose, treat, or cure any disease and shall not be construed as medical advice. The information and education on this website is provided for you to use at your own discretion.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this with the revised “Last Updated” date.
Contact Us
If you have any questions or concerns about this Privacy policy or our data practices, please contact us at:
​